At Digital Desktop First, we understand that financial education involves sensitive personal information. This privacy policy explains how we collect, protect, and use your data when you engage with our financial analysis learning platform at digitaldesktopfirst.com.

Information We Collect

We collect information necessary to provide you with quality financial education services. This includes basic contact details when you register for courses, technical data about how you interact with our learning materials, and progress tracking to help improve your educational experience.

• Personal identification information (name, email address, phone number)
• Educational progress and course completion data
• Technical information about device and browser usage
• Communication preferences and feedback
• Payment information for course enrollment (processed securely)

How We Protect Your Information

Your data security matters deeply to us. We employ industry-standard encryption protocols and secure servers to protect all personal information. Access to your data is strictly limited to authorized personnel who need it to support your learning journey.

How We Use Your Data

Information collected helps us personalize your learning experience, send course updates and important notifications, improve our educational content based on learning patterns, and provide technical support when needed.

• Delivering personalized course content and recommendations
• Sending educational updates and course announcements
• Analyzing learning patterns to improve content quality
• Providing customer support and technical assistance
• Processing payments and managing course enrollments

Cookies and Tracking Technologies

We use essential cookies to maintain your login session and remember your preferences. Analytics cookies help us understand which content is most helpful for students. You can control cookie settings through your browser, though some features may not work properly if essential cookies are disabled.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide educational services and comply with legal requirements. Course progress data is kept to maintain your learning history, but you can request data deletion at any time by contacting our support team.

Third-Party Services

We work with carefully selected service providers for payment processing, email communications, and hosting services. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes related to your educational experience.

International Data Transfers

While our primary operations focus on the Malaysian market, some data processing may occur on international servers. We ensure appropriate safeguards are in place whenever data crosses borders, maintaining the same high standards of protection regardless of location.

Your Rights and Choices

You have significant control over your personal information. This includes the right to access what data we hold, request corrections to inaccurate information, withdraw consent for non-essential processing, and receive a copy of your data in a portable format.

• Access and review your personal information
• Request corrections to inaccurate data
• Opt out of non-essential communications
• Request data deletion (subject to legal requirements)
• Export your learning progress and course data

Children's Privacy

Our financial education platform is designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided personal information, please contact us immediately so we can remove it from our systems.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform. The "Last Updated" date at the top indicates when the most recent changes were made.

We're committed to transparency about how we handle your personal information. If you have questions about this privacy policy or want to exercise your data rights, don't hesitate to reach out. Our team is here to help ensure you feel confident about your privacy while learning with us.